TRICARE beneficiaries now have an easy way to access customer service features. The TRICARE.mil home page has a new “I want to…” section offering beneficiaries a gateway to links that help them manage their health care from prescriptions to enrollments and much more.
The “I want to…” section of TRICARE.mil launched Dec. 1. The redesigned home page focuses on tools for beneficiaries to manage their health care benefits. “I want to…” has quick links to secure login portals for more than a dozen customer service features including:
Enrolling or purchasing a plan
Finding a doctor
Updating personal information
Filing or checking on a claim
Paying a bill
Booking appointments at a military hospital or clinic
Changing a primary care physician
Viewing military health records
Many beneficiaries may not even know these resources are available online. The new look TRICARE.mil home page is a hub for beneficiaries to manage their health care benefits from the comfort of home or on the go with mobile sites. Mobile, online and toll-free customer service options are time savers to avoid unnecessary trips to a military hospital or clinic.
Other common requests, such as comparing plans or seeing what’s covered, are also featured in the “I want to…” section as well as links to download forms, or subscribe to TRICARE email alerts.